a Prominent System Integrator
With over 20 years of proven experience in successfully delivering customer satisfaction, Locus is a leading SI service provider in Thailand with a comprehensive portfolio of business solutions. It offers a full range of services from IT consulting and systems development, to professional services and more.
Cognitive Contact Center
Cloud-based CCaaS with AI provides an advanced self-service capability and intelligent customer handling in one single customer journey.
Chat & Voice Bots with NLU/NLP and STT/TTS capabilities to function as virtual agents to improve customer experience and enhance efficiency.
IT Infrastructure Management
Configuration Management Database (CMDB) and Integrated Monitoring of valuable IT assets of customers.
Complete 360-degree view of customer for real-time visibility into every touchpoint of sales and service.
Digital Experience Platform (DXP)
Integrated set of technologies designed to enable the most optimal digital customer journey.
Custom Application development with the latest technology to address specific needs of all types of business, with flexibility to integrate with any existing systems.
Personal Data Protection Act (PDPA)
Solution to stay in compliance with Personal Data Protection Act (PDPA).
Management of enterprise data quality throughout every touchpoints of business operation; including migration to the Cloud environment.
Data Warehouse Modernization
Advanced, unified analytical warehouse that enables organizations to keep up with the size and complexity of enormous volumes of data.
Advance Big Data Analytics / Data Lake
Analysis of vast volumes of unstructured data through modern data architecture integrating multiple data sets that to yield deep, actionable insights to create business value.
Solutions for compliance with International Financial Reporting Standards (IFRS) targeted at banks and insurance companies
Technology Trends Driving Digital Innovation
Locus collaborates closely with NTT DATA R&D experts continuously to analyze real-world case studies and other sources to identify the most significant technology and societal trends that we believe will drive change over the next three to ten years. The Information Society Trends provide our perspective on the evolution of society and business.