Genesys CX Tour Thailand

Genesys CX Tour Thailand

On June 30, 2022, Locus participated in Genesys CX Tour Thailand.

The event was organized as a half-day of immersive CX insights, focusing on key takeaways on how businesses can be forward-thinking, innovate quickly and deliver the best of breed customer and employee experiences. Locus participated as a Silver sponsor to engage with visiting customers and clients to showcase capabilities in CX and Contact Center capabilities.

[About Genesys]

Partner for Locus in CX and Contact Center technology, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.