Salesforce.com

Salesforce is a Customer Relationship Management (CRM) solution which bring together customers and companies.

Salesforce offers one integrated CRM platform that gives a single, shared view of every customer across every touchpoints of the business – including marketing, sales, commerce and service.

Highlights

Sales Cloud: Grow your sales with confidence.
Service Cloud: Build end-to-end engagement from anywhere with customer 360.
Marketing Cloud: Build lasting customer relationship with data-first digital marketing.
Experience Cloud: Deliver customer-first digital experiences, from anywhere.
Commerce Cloud: Grow faster with ecommerce-powered platform.

Benefits

Boost customer experience with unified CRM systems for sales, marketing, and customer service.
Provide engaging and unbeatable user experience through hyper-personalization.
Ai-powered CRM can improve decision-making and productivity.
Leverage the internet of things (IOT) to power customer engagement.
Improve retention through customer-oriented processes.

Partner

Banking and Financial Services

With years of proven track record, Locus has been leading the digital transformation of financial companies with the most advanced financial solutions, new digital technologies, and IT service capabilities.

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Retail and Distribution

At Locus, we believe that Acquisition + Retention = Efficiency is a key success factor for Retail and Distribution businesses. To stay aligned, Locus offers Data-driven marketing strategy tools that clients can adapt to maximize revenue and profits.

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Manufacturing

Locus works with customers in the Manufacturing Industry to overcome digital disruptions by implementing Industry 4.0 strategies. Our solutions and services have helped customers by streamlining their business value chain, while quickly adapting to constant changes in customer demand by becoming more digitally flexible.

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Healthcare

At Locus we have been serving healthcare customers to improve performance, increase collaboration across systems and manage costs. As demands on organizations increase, our healthcare technology can streamline processes, automate tasks and improve workflows to help healthcare professionals, improve patient care and create better experiences.

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Salesforce Case Study #1

- Build end-to-end engagement from anywhere with customer 360 - Set up new Contact Center and CRM system within shortened transition period - Service expansion to cover B2B and B2C industry

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Salesforce Case Study #2

Automate and improve sales process by overcoming obstacles such as excess manual processes, lack of operational visibility and inflexible systems that cannot adjust to the changing sales strategies of companies.

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IT Infrastructure Management

All Solutions

Digital Experience Platform (DXP)