Service Center of Excellence Case Study #2

Objective:

To gain better operational visibility across multiple functions of their business, while improving their development process for better delivery of products and services to customers.

Outcome:

• Application of Locus' Center of Excellence (CoE) program to transform existing Change Management operations. 
• Adoption of ITIL standards to Change Management processes. 
• Standardized operating procedures and transparency in working process through quality frameworks. 
• IT Outsourcing specifically designed for customer's business industry, ensuring higher satisfaction through improved order fulfillment and on-time delivery. 

Solution:

Locus Professional Services