Service Center of Excellence Case Study #1

Objective:

Professional System Maintenance service that ensures better system uptime and reliability so that customers can focus on providing seamless service to their customers.

Outcome:

• System Monitoring with automated alerts during system overload.
• Regular Preventive Maintenance and System Health Checks to avoid downtime.
• Improved technicians' work efficiency through faster and optimized Service Request (SR) fulfillment. 

Solution:

Locus Professional Services